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Sweden banking apps analysis

Our report analyzes hundreds of app reviews across major Swedish banking apps. In today's digital world, mobile banking is a crucial part of financial services. While users appreciate smooth and efficient experiences, there is still significant room for improvement when it comes to customer service, app stability, and complex security features.

Cover image of Sweden banking apps review report from Futurice

About the analysis

This report offers an objective, user-centered analysis of Swedish banking apps, drawing from real app store reviews. As with most reviews, users tend to speak up when things go wrong, but overall, Swedish banking apps maintain relatively high user ratings. However, the analysis highlights common pain points, presenting an opportunity for those banks that address these frustrations to differentiate themselves from competitors.

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